top of page

Frequently Asked Questions

  • 1. Where are your/PupKits offices located?
    Our offices are located in R.K.K. Development Corporation Building RMT Industrial Complex, Brgy. Tunasan, Muntinlupa City, Metro Manila.
  • 2. What are your office hours and how can I best reach you?
    We are here for you and are available to call under our telephone number: (02) 8862 0077, or our Cell number: +639175999424, and our office hours are between 9 am until 5pm. We are also reachable by sending an email at pupkits@rkkdc.com.
  • 3. What modes of payment are available to me?
    We have Gcash, Direct Bank Transfer, COD, and PayPal!
  • 4. What kind of beds do you have?
    We offer All kinds of pet beds! Regular Beds - Our sizes range from small to EXTRA LARGE and come in many designs in round or rectangular shapes. Great for cats & dogs! Premier Beds - Our premier canvas bed collection. These beds are Durable, washable and oh so stylish! These beds range from small to large and have awesome, high-quality prints! Pet Mats - Our solution to making our beds easy to maintain and easy on the wallet! Our pet mats come in Small and Large sizes! Beds on sale - Our selection of beds that are on sale. Just let us know your preferred bed type, colors, shape and size and we will show you what we have in store! Be sure to follow us on our social media pages to stay updated with our latest designs!
  • 5. What kind of care does my product need?
    All care instructions are found in each product’s care-label The Beds are machine washable/ normal spin. We recommend air/hang drying to keep the bed nice and fluffy. Textile toys that has catnip and lavander must be wash with water no soap and air-dried and left in the sun in case it gets too dirty. Washing them in the washingmachine may degrade the product. The Organic wooden toy and coconut husk products are low maintenance and best treat it like a stick. Read the packaging for more details to learn more about our wooden toys.
  • 6. What’s your Curiosity Delights Promotion?
    Our Curiosity Delights come in 3 sizes small, medium, and large! We recommend sending a pic of your pet, and your preferred colors so we can make your box perfect for you! Small - Php 650.00 Medium - Php 950.00 Large - Php 1,450.00
bottom of page